At Attarji, we want to ensure that you receive your perfume order in a timely and efficient manner. We offer free shipping for all orders within Egypt. International shipping is available for an additional fee, which will be calculated at checkout.
All orders are processed within 1-2 business days, and we will send you a confirmation email with tracking information once your order has been shipped. Please note that shipping times may vary depending on your location and shipping method.
Return Policy:
We want you to be completely satisfied with your purchase from Attarji. If you are not satisfied with your order, we offer a 30-day return policy for unopened and unused products. To initiate a return, please contact our customer service team at [info@attarji.com] and provide your order number.
Please note that shipping fees are non-refundable, and the customer is responsible for the cost of return shipping. Once we receive your returned product, we will process your refund within 5-7 business days.
Damaged or Defective Products:
In the rare event that your product arrives damaged or defective, please contact our customer service team at [info@attarji.com] within 48 hours of receiving your order. We will provide you with a replacement product or a full refund, depending on your preference.
Cancellations:
If you need to cancel your order for any reason, please contact us at [info@attarji.com] as soon as possible. If your order has not been shipped, we will process a full refund. If your order has already been shipped, we will provide you with instructions for returning the product and processing a refund.
Limitation of Liability:
Attarji is not liable for any damages or losses that result from the use of our products, or from the inability to use our website or services. We are not responsible for any delays, damages, or errors that result from third-party shipping providers or other service providers.
Governing Law:
These terms and conditions are governed by the laws of Egypt, and any disputes or claims that arise from these terms and conditions will be subject to the exclusive jurisdiction of the courts of Egypt.
Thank you for choosing Attarji, and we look forward to providing you with the highest quality perfumes and customer service. If you have any questions or concerns, please do not hesitate to contact us at [info@attarji.com].